Shipping information

Your order will be processed within 24/48 working hours of receipt, delivery times are 72 working hours (for the islands it may take 1 day more), from the moment the order is placed and the order confirmation email is received.

If you do not see the email arrive, please check your spam, if it is not there either, contact us at our email address info@casahoro.com, to have confirmation from us that the order was successful .

We undertake to respect the declared delivery times, except in cases of force majeure. The moment the package is delivered to the courier and leaves our office, the responsibility for the times falls on the courier, we are not responsible for any delays of the courier due to events of force majeure, such as strikes, architectural barriers that prevent the courier to complete the delivery.

For any doubts or information on shipping, an email can be sent to our email address info@casahoro.com.